Our company is looking for a Hotel Receptionist to join our team. Work with your hiring managers to customize this job description according to your company’s vision for the position. He or she has to perform the administration tasks as well. A receptionist is usually the first person clients interact with when contacting or visiting a business. Sort by: relevance - date. Receptionist Job Description A receptionist is a person whose job is to receive or greet guests, visitors, patients or clients at a hotel , restaurant , company or other organization . Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. This complete receptionist job description outlines the duties and responsibilities of a receptionist in an office setting. Operate computer programs and multi-line phone systems. Related Topics: Employer, Templates, Job Description Sample Template. Your privacy is our priority. Schedule clients and customers: Most receptionists are responsible for scheduling clients and customers to meet with personnel, or they'll schedule personnel for off-site duties, such as court appearances and meetings. GENERAL DESCRIPTION The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. Receptionist Job Description Template. Herewith a few examples of primary Hotel Receptionist duties in various sectors. In this position, you will welcome guests to our hotel, make room reservations, and attend to guests’ needs or questions. Though certain tasks vary depending on the sector of employment, the rest are more or less the same. Attention to Detail  - able to ensure accuracy in all operations. Examples of Hotel Front Desk Receptionist responsibilities Answer the phone at the front desk to respond to current and prospective guests’ needs Book reservations for individuals, families and groups as required Greet walk-in guests and guests with reservations when they arrive at the front desk Update guest information on the company’s computer system. In most hotels, you would use a computerised system to keep details of bookings and available rooms up to date. The list below is the duties and responsibilities of a restaurant, hotel, or front desk receptionist. Ultimately, you will help create a pleasant and memorable stay for our guests. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. ensure proper room allocation. This excellent hotel receptionist resume example can easily be adapted for your own use. Greet hotel guests; answer any questions or concerns. Address guests concerns and special requests in a professional and personable manner 4. Welcome and greet guests with great courtesy 2. make and confirm reservations for guests. confirm relevant … Start your job search or post a job today and connect with us on Ensure that guests are settled comfortably in their rooms, makes necessary adjustments if needed 5. How to find and apply for the right entry level jobs for you. We make the hiring process one step easier by giving you a template to simply post to our site. As a Receptionist, you will be the first point of contact for our company. inform guests of hotel rates and services, verify and imprint credit cards for authorization, issue room keys and direct guests to their rooms, maintain clear and accurate records of guest room bookings, compute all guest billings, accurately post charges to guest rooms and house accounts, retrieve mail, packages and documents such as faxes for guests, listen and respond to guest queries and requests both in-person and by phone, provide accurate information about local attractions and services, liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests, complete and maintain any incident reports, daily activity reports or other reports requested by management, manage conference room bookings and scheduling, close guest accounts and check guests out, review accounts and charges with guests during the check-out process, process accurate payment of guest accounts, inform housekeeping when rooms have been vacated and are ready for cleaning, maintain a neat and orderly front desk and reception area, guest/customer relations experience, preferably in a hospitality environment, strong working knowledge of relevant computer software including MS Office and booking and payment systems, effective verbal and written communication skills, ability to handle stress and stay calm under pressure, ability to respond appropriately to diverse customers and guests. Hotel Receptionist Job Description Template. Call (877) 252-1062 (6am - 6pm PST) or Contact Us. Twitter, Facebook, and LinkedIn! Other common job titles include guest relations associate or front office agent. This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. A comprehensive list of typical receptionist duties. Help guests with their things including luggage and other valuables 6. Simply adapt this resume example to suit your own needs and get ready for the interview call! Politely greets guests, clients, or customers upon arrival Decision Making Skills - able to gather all the necessary information to make a sound decision based on facts and available resources. Job Description Hotel Receptionist/Front of House General Description The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The points listed below, will give you a clear idea about this career. Find out What is a Zoom interview and the secrets to Zoom interview success. Maintain an orderly front desk. We are looking for a Receptionist to be responsible for greeting clients and visitors to our office. Current job listings commonly included the following duties among the core responsibilities of a hotel receptionist: Check-in Guests. Hotel Receptionist Duties and Responsibilities. A Hotel Receptionist is the one who has the responsibility to oversee the function related to dealing with guests on a daily basis. Displayed here are job ads that match your query. Maintain guest records and book reservations. Many businesses and public offices of all types employ one or more people to welcome and assist visitors in a front desk , reception, lobby or gatehouse area. © Copyright 2020   |   Best-Job-Interview.com   |   All Rights Reserved. welcome and greet guests. Find out the best way to respond. Learn more: ZipRecruiter, Inc. © All Rights Reserved Worldwide, Hotel Receptionist Job Description Sample Template, ZipRecruiter Wins Three 2020 Comparably Awards, ZipRecruiter Launches Unemployment Benefits Calculator, Unemployment Insurance Job Search Requirements Explained, Front Desk Agent Job Description Sample Template, Hotel Manager Job Description Sample Template, Front Office Manager Job Description Sample Template, Greet hotel guests; answer any questions or concerns, Operate computer programs and multi-line phone systems, Maintain guest records and book reservations, Complete basic cashier and bookkeeping responsibilities, Contact necessary staff to solve problems when challenges arise, ensuring guest comfort, Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting, Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs. register and check guests in. Hotel Front Desk Job Description Template. Zoom interviews are becoming increasingly popular. As such, the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Responsibilities: Dealing with online bookings; Providing excellent customer service; Ordering transport; Process all guest check-ins/check outs by confirming reservations, assigning room, and issuing and activating room key; answer and direct incoming calls. Hotel receptionist is a fantastic entry-level position for those who enjoy helping people and are looking to pursue a career in tourism and hospitality. Cluster Revenue Manager – Hotel Portfolio in Cornwall Salary: Negotiable Location: Cornwall We are seeking a passionate Cluster Revenue Manager with previous experience in Hospitality. Hotel receptionist job description – conclusion. And meet the customer 's needs while developing good guest relations or concerns connect. 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